The Real Genius of Marketing

Posted in MBA Spin, [The Marketing Diner] by Jared on February 25th, 2008

Cross-Posted From The Marketing Diner

One of the highlights of this last MOD was a chance to run a full-scale, two week business simulation game. In it, teams of five business students were pitted against each other, charged with running a company by controlling all aspects of its strategy including finance, operations and yes, even marketing.

I can tell you that from my perspective, the marketing component was far from rocket science. It only allowed for basic sales and promotions planning around different customer groups but it did bring up an interesting conversation. Yes, this was a game and our “customers” were nothing but sophisticated algorithms, yet I did find myself defending the finer points of marketing to my finance counterparts.

The kicker was that we only started doing well when my group members started allowing the marketing department to drive integrated operations and production planning. Frankly, without demand forecasts produced by the sales and promotions outlays (don’t ask, it included a large and annoying spreadsheet we created for the occasion), the company produced way too much and caused my team to pay much more in holding costs than we would, otherwise.

At the end of the simulation, it wasn’t that that our marketing department had more vision than any of the other marketing departments out there. Nor did our sales and promotions budgets have a greater effect on the end result of the game. What happened was that our marketing department helped translate our companies’ vision into a tactical plan that touched everything from operations, to finance to HR. In the end, it was the teams that had marketing-centric planning that proved most efficient and profitable.

As you can imagine, this was only a simulation. However, it doesn’t take a venture capitalist to see that it has implications for those interested in cracking the code on succeeding in a world where technology renders a lot of competitive advantages, moot.

Plainly stated; the biggest lesson any of my marketing comrades or I learned from this simulation is that great marketers have to move beyond being just great creative minds, but we also become great office politicians.

Oh, and in case you’re interested in the outcome of the game: we only took 9% market share our industrey but our pricing and promotions strategy garnered our products an average of 47% on margins.